Archive for the ‘Alerts’ Category

  • Pandemic – Covid-19 – Message from GM on Branch Operations (Updated August 30)

    - August 30, 2020

    Update:  Starting August 31st we will resume our regular operating hours of 9:00-4:30 as our building reopens to the public. Face coverings will be mandatory for anyone entering the building.  A mask can be provided if you do not have one. Washrooms will be closed to the public for the time being. This page will be […]

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  • Covid-19 Update: Branch Hours

    - June 12, 2020

    Starting Monday June 15th, we will be switching to our regular summer hours of 9:00am – 4:00pm. Enhanced health & safety measures remain in place, please be aware of posted signage upon coming into the branch.  Members will still be required to enter the branch via the ATM entrance. Please allow members at ATM to […]

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  • Verifone Outage Impacting Interac Chip/PIN Transactions

    - January 06, 2020

    ADVISORY: Interac has confirmed a hardware terminal issue impacting all financial institutions causing recently issued debit cards to be declined at Verifone point of sale terminals. These cards will continue to function as expected at ATMs, via contactless (Interac Flash), and other vendor merchant terminals. Verifone has identified the problem and we are awaiting a […]

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  • Phishing Reminder

    - October 03, 2018

    We would like to remind our members to watch out for “phishing” emails and text messages.  Phishing emails and text messages, emails and texts that are fraudulent but appear like they are coming from legitimate sources, have been on the rise recently across Canada.  We would like to remind our members to remain vigilant and […]

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  • Service Charge Updates Effective August 1st

    - April 30, 2018

    It has been over nine years since NBTA Credit Union last made changes to our service charges.  With escalating costs, it is necessary to review our service charges periodically to ensure we are covering our costs while remaining cost-competitive with other financial institutions.  Though most changes will be nominal increases in fees, Overdraft Protection users […]

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