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Fredericton Branch/Head Office

Office: Monday-Friday 9:00 am – 4:30pm 
Phone: Monday-Friday 8:30 am – 4:30pm 
24 Hour TeleService: 1-800-963-4848

General Contact Inquiries


Toll Free: 1-800-565-5626
Local: (506) 452-1724
Fax: (506) 452-1732

Postal Address

P. O. Box 752
650 Montgomery Street
Fredericton, NB E3B 5R6

General Email Inquiries:

Pre-Authorized Payment / Direct Deposit Info

Transit Number:  97114
Institution Number:  849

Download our Direct Deposit / Pre-Authorized Payment Form

Lost or Stolen Cards

For lost or stolen NBTA Credit Union debit or credit cards outside of business hours, please call the following numbers immediately:

Debit Cards (Everlink) – 1.888.277.1043

Credit Cards (Collabria) –
Canada And U.S.:  1.855.341.4643
International Collect:  1.647.252.9564

After Hours Online Banking Support

Are you concerned that that your computer or online banking account has been hacked/compromised?  If it’s during regular business hours, please contact us directly as soon as possible.  If it’s after-hours or on a weekend/holiday, we have an after-hours support line that can lock your account or answer common questions.

Sonoma can be reached at: 1.888.CREDIT-U (273.3488) or email .