Contact Us

Fredericton Branch/Head Office


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General Inquiries and Account Information

Toll Free: 1-800-565-5626
Local: (506) 452-1724
Fax: (506) 452-1732

Office Hours

Office: Monday-Friday 9:00 am – 4:30pm
Phone: Monday-Friday 8:30 am – 4:30pm
24 Hour TeleService: 1-800-963-4848

Postal address

P. O. Box 752
650 Montgomery Street
Fredericton, NB E3B 5R6

General Email Inquiries

nbtacu@nbtacu.nb.ca

FOR LOST OR STOLEN CARDS

For lost or stolen NBTA Credit Union debit or credit cards outside of business hours, please call the following numbers immediately:

Credit Cards (CUETS) – 1-800-567-8111

Debit Cards (Everlink) – 1-888-277-1043

After Hours Online Banking Support

Are you concerned that that your computer or online banking account has been hacked/compromised?  If it’s during regular business hours, please contact us directly as soon as possible.  If it’s after-hours or on a weekend/holiday, we have an after-hours support line that can lock your account or answer common questions.

Sonoma can be reached at:   1.888.CREDIT-U (273.3488) or by email form here.