Contact Us

Fredericton Branch/Head Office

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General Inquiries and Account Information

Toll Free: 1-800-565-5626
Local: (506) 452-1724
Fax: (506) 452-1732

Office Hours

Office: Monday-Friday 9:00 am – 4:30pm
Phone: Monday-Friday 8:30 am – 4:30pm
24 Hour TeleService: 1-800-963-4848

Postal address

P. O. Box 752
650 Montgomery Street
Fredericton, NB E3B 5R6

General Email Inquiries


For lost or stolen NBTA Credit Union debit or credit cards outside of business hours, please call the following numbers immediately:

Credit Cards (CUETS) – 1-800-567-8111

Debit Cards (Everlink) – 1-888-277-1043

After Hours Online Banking Support

Are you concerned that that your computer or online banking account has been hacked/compromised?  If it’s during regular business hours, please contact us directly as soon as possible.  If it’s after-hours or on a weekend/holiday, we have an after-hours support line that can lock your account or answer common questions.

Sonoma can be reached at:   1.888.CREDIT-U (273.3488) or by email form here.