You're on the go.
NBTACU goes with you.
NBTA Credit Union has a variety of options for your online/mobile banking needs
Bank Your Way with NBTA
From mobile apps to the desktop to the telephone, we've got you covered.
Mobile Apps
iPhone/iPad/iOS Mobile Banking App*
To download our iPhone/iPad App, search for “NBTA Credit Union” in the App Store.
Android Mobile Banking App*
To download our Android App, search for “NBTA Credit Union” in the Google Play Store or click this link:
*Please note that you need to be signed up for MemberDirect® Online Banking to use our iPhone or Android Mobile Apps. Standard data rates apply if used on a cellular network.
MemberDirect® Online Banking
Make money management easier with MemberDirect®, the innovative system that gives you 24-hour online access to your accounts.
MemberDirect® lets you handle most of your financial transactions right on your personal computer, tablet, or smartphone. Whether it’s transferring funds, paying bills or getting an itemized printout of last month’s account transactions. And that’s just the beginning.
With MemberDirect® Online Access, you can:
- Transfer funds between accounts
- Send Interac E-Transfers by email or text message (Formerly called “Email Money Transfers”)
- View your statement information
- Click to view cheques you’ve written
- Set up security alerts
- Pay bills directly (current or post- dated)
- Create, list and remove stop payments.
- Create, list and remove vendor accounts.
- Look up current exchange rate
- MemberDirect® Direct Security
MemberDirect is now also available and optimized for your smartphone!
Simply click on the MemberDirect Link with your smartphone on our website. MemberDirect will automatically recognize that you are accessing the site with your smartphone and direct you to an optimized version of MemberDirect.
TeleService Telephone Banking
TeleService is a voice response system that allows members to perform specific financial transactions and account inquires on their credit union accounts via any touchtone phone, using a toll-free number. TeleService is available twenty-four hours a day, seven days a week. Access is available throughout North America.
Features
From convenience to security, NBTA offers a slate of features to serve you better.
MemberDirect® Direct Security Alerts
Guard against online fraud.
Direct Alerts let you know when important changes have been made to your information in MemberDirect Online Banking. These alerts add additional protection allowing you to identify and report potential fraudulent activity as soon as it happens.
As digital banking usages continue to rise, staying in the know on all activities within your Online Banking account is crucial. By setting up Online Banking Alerts, you can receive automatic alerts by text or email when certain activities are recorded on your account. This will ensure you are the first to know of any suspicious activity or transactions that occur.
The following alerts are available to you as a member:
Personal Access Code Changed
New Payee Added
Online Banking Account Locked out – Incorrect PAC
Online Banking Account Locked out – Incorrect Answer to Security Question
Online Login
Interac® Online Payment Authorized
Interac e-Transfer® Recipient Added
New Message
Direct Alerts can be sent as a text message to your mobile device, as an email to your email address, or both. You can review the last 30 days of alerts history in online banking. Just click on the View Alerts History link on the Message and Alerts tab. You can also manage your alerts by editing the contact information, account nicknames, or choosing different alerts to be received. You’ll find all of these functions under the Manage Alerts Contacts and Mobile Nicknames tab.
Registering for Direct Alerts is easy.
Just a few quick steps and you’re all set up. You can choose how you want to be notified and even assign which form of contact will be assigned to each alert.
- Log into online banking
- Click the “Messages and Alerts” tab on the left
- Choose which alerts you would like to add and whether you would like the alerts by email, text, or both (Standard text messaging/data rates from your Cell carrier would apply).
- We encourage members to sign up for all alerts as another line of defense against fraud.
Deposit Anywhere™
Now you can deposit cheques quickly and securely from your iPhone or Android device through our Mobile Banking App.
Here's how it works:
- Open the NBTA Credit Union Mobile Banking App on your Apple or Android Device. If you haven’t yet downloaded the app, see the instructions above or search NBTA Credit Union in the App Store.
- Click on the “Deposit” icon
- You will then be instructed to choose an account, and take a picture of the front and back of your cheque
- Click “Submit” and you’re done! The funds will be deposited into your account as soon as the cheque is cleared.
Check out the video to learn more:
INTERAC e-Transfer
Send, receive, and request money quickly using Interac e-Transfer®. All you need is an email address or mobile phone number for the recipient you’re sending or requesting money from. Available through your online banking account or mobile app.
**NEW- Jan 19, 2023 Interac e-Transfer® has improved!
No delays for etransfers with maximum amount of etransfer $250
No delays transfer for lower dollar limit with 24 hour rolling limit of $500 max amount
Max amount per no delay transfer with behavioral history is now $3000
The maximum to send is still $3000, $10,000 in 24 hrs and $10,000 in 7 days and $20,000 in 30 days.
Take advantage of other features included in Interac e-Transfer® such as:
Send Money
Send Money to anyone with an account at a credit union or Canadian financial institution using online or mobile banking.
Request Money
Request up to $25,000 directly from anyone on your e-transfer recipient list. Once accepted, the funds will be withdrawn and deposited into your account. Watch a demo
Autodeposit
Deposit money into your account without having to answer a security question. This feature provides an additional level of security and peace of mind Watch a demo
Ding-Free ATMs
Download the “Ding Free” ATM Locator App to your smartphone to find out where the nearest surcharge-free ATM is located wherever you are in Canada!
For a limited time, we will donate $2 (an ATM surcharge!) to a charity of your choosing for each app downloaded (Download app for details).
Automated Teller Machines (ATMs)
Your credit union can provide access to your money 24 hours a day 7 days a week – full service is available at more than 135 Atlantic Canada locations and you can withdraw cash at more than 1500 credit union ATMs across Canada.
Other Services
Inter Credit Union Services (ICU®)
Use other credit unions as your own – credit unions provide professional, over the counter service throughout Atlantic Canada with more than 150 locations to serve you
Text-For-Balance Service
Did you know that your NBTA Credit Union account balances are just a text* message away? Whether you’re in line at the grocery store or on the run, you can get your balances texted* to you. To set up this service, log-in to MemberDirect online banking, click on “My Profile”, and follow the instructions on the “Mobile Banking” tab.
Automated Funds Transfers
Deposit regularly to your account from another financial institution.